Customer Service Representative - State Farm Agent Team Member
Full Time in Savannah
Responsive recruiter
Replies within 24 hours
Benefits
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
I opened my agency in 2020 and currently lead a team of five. Before becoming a State Farm agent, I was a Division I soccer coach. While I loved coaching and developing people, I was drawn to agency ownership because it gave me the opportunity to put down roots in a community, build lasting relationships, and help people protect what matters most.
I attended the University of South Carolina and am the proud parent of two children who keep me busy with their sports and activities. My coaching background continues to influence how I lead today, with a strong focus on teamwork, accountability, development, and celebrating success together.
Our agency offers PTO, paid holidays, licensing reimbursement, travel bonus opportunities, and a strong commitment to work-life balance. We believe that hard work should be rewarded and that team members should have the opportunity to enjoy life both inside and outside the office.
Our culture is relaxed, supportive, and team-oriented. We work hard, have fun, and genuinely enjoy celebrating each other's successes. I'm looking for someone who is self-motivated, positive, energetic, and enjoys working with others. The ideal candidate is a team player who can celebrate wins—both their own and their teammates'—while bringing a great attitude and strong work ethic every day. If you're looking for a positive environment where you can grow and make an impact, we'd love to meet you.
ROLE DESCRIPTION
I opened my agency in 2020 and currently lead a team of five. Before becoming a State Farm agent, I was a Division I soccer coach. While I loved coaching and developing people, I was drawn to agency ownership because it gave me the opportunity to put down roots in a community, build lasting relationships, and help people protect what matters most.
I attended the University of South Carolina and am the proud parent of two children who keep me busy with their sports and activities. My coaching background continues to influence how I lead today, with a strong focus on teamwork, accountability, development, and celebrating success together.
Our agency offers PTO, paid holidays, licensing reimbursement, travel bonus opportunities, and a strong commitment to work-life balance. We believe that hard work should be rewarded and that team members should have the opportunity to enjoy life both inside and outside the office.
Our culture is relaxed, supportive, and team-oriented. We work hard, have fun, and genuinely enjoy celebrating each other's successes. I'm looking for someone who is self-motivated, positive, energetic, and enjoys working with others. The ideal candidate is a team player who can celebrate wins—both their own and their teammates'—while bringing a great attitude and strong work ethic every day. If you're looking for a positive environment where you can grow and make an impact, we'd love to meet you.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Geoff Del Forn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $13.00 - $17.00 per hour
Join a community of good neighbors
-
Make a difference in your community every day.
-
Gain confidence and grow your dream career.
-
Earn benefits and rewards that are second to none